SALE POLICY
NOVAEVENTRENTAL.COM SALE POLICY
At Nova Event Rental, we aim to provide our customers with an exceptional shopping experience. Please review the following sale policy for purchases made on our site.
1. PRODUCT AVAILABILITY AND PRICING 💍
- All products listed, including Necklaces, Earrings, Bracelets, and Navel Rings, are subject to availability.
- Prices are presented in USD and may be updated without prior notice.
- We strive to ensure accurate pricing; however, in the event of an error, we reserve the right to cancel the order and provide a full refund.
2. ORDER PROCESSING & PAYMENT 🛒
- Orders are processed upon receipt and confirmation of payment.
- We accept major credit/debit cards and other online payment methods available at checkout.
- Once your payment is successfully processed, you will receive a confirmation email with your order details.
3. SHIPPING & DELIVERY 🚚
- We ship to all regions within the United States.
- Standard shipping times vary based on location and selected shipping method.
- A tracking number will be provided once your order is dispatched.
4. RETURNS & EXCHANGES 🔄
- If you are not satisfied with your purchase, returns and exchanges can be made within 14 days of receiving your item(s).
- Returned products must be in original condition, unused, and in original packaging.
- Please contact our customer service team to initiate a return or exchange: contact@novaeventrental.com.
5. CANCELLATION POLICY ❌
- Orders can be canceled within 24 hours of placing the order.
- Cancellations made after the 24-hour window may not be eligible for a full refund.
- To cancel your order, please contact us immediately at 212-378-059 or email contact@novaeventrental.com.
6. WARRANTY & REPAIR SERVICES 🛠️
- All jewelry items are quality checked before shipment.
- We offer repair services for items that arrive damaged or are defective. Please contact us to discuss warranty and repair details.
7. SALE & PROMOTIONAL ITEMS 🏷️
- Items purchased during a sale or promotion are final sale and cannot be returned or exchanged unless defective.
- Discounts and promotional codes must be applied at the time of purchase and cannot be retroactively added.
8. CUSTOMER SERVICE 📞
- For assistance with your order, returns, or any inquiries, our customer service team is available to help.
- Phone Number: 212-378-059
- Email: contact@novaeventrental.com
9. MODIFICATIONS TO POLICY ✏️
We reserve the right to update or change this Sale Policy at any time. Any changes will be posted on this page, and it is your responsibility to review it periodically.
Thank you for shopping with Nova Event Rental! ✨